Shipping & Delivery Policy

Last updated: 24 July 2026

This Shipping & Delivery Policy explains how orders placed with Vanika are processed and delivered within India.

Service area

We deliver to serviceable PIN codes across India. Availability depends on the courier network serving the delivery address.

Order processing

Orders are normally processed and dispatched within 1–2 business days after successful order confirmation. Orders placed on weekends or public holidays may be processed on the next business day. During launches, promotions or unusually high order volumes, processing may take longer.

Estimated delivery times

Metro cities: approximately 3–6 business days after dispatch.
Other cities and towns: approximately 4–7 business days after dispatch.
Remote or limited-service locations: approximately 7–10 business days after dispatch.

These timelines are estimates, not guarantees. Weather, public holidays, local restrictions, courier disruption and other events outside our reasonable control can cause delays.

Tracking your order

When tracking is available, details are sent to the contact information provided at checkout. Tracking may take up to 24 hours after dispatch to show movement.

Delivery information

Please provide a complete address, correct PIN code and reachable phone number at checkout. Vanika is not responsible for delay or failed delivery caused by incomplete or incorrect information supplied by the customer. Contact us promptly if you notice an error; changes may not be possible after dispatch.

Delivery attempts

The courier may make more than one delivery attempt. If delivery cannot be completed because the recipient is unavailable or cannot be contacted, the parcel may be returned to us. Contact our support team so we can review the available options.

Damaged or tampered parcel

If the outer parcel appears materially damaged, opened or tampered with, refuse delivery where possible. If you accept it and discover damage, an incorrect item or a missing item, contact us within 48 hours with your order number and clear photographs. An unboxing video can help us investigate but is not mandatory.

Delivered but not received

If tracking shows delivered but you have not received the parcel, first check with household members, reception or security. If it is still missing, contact us as soon as possible so we can raise an investigation with the courier.

Lost or significantly delayed shipments

If tracking does not update for an extended period, contact us. We will coordinate with the courier and, when the shipment is confirmed lost, offer an appropriate replacement or refund.

Split shipments

Items from the same order may occasionally arrive in separate parcels. Where applicable, each parcel may have separate tracking information.

Contact

For delivery support, email harshoriginal15@gmail.com and include your order number.